Ski Season Jobs

We are now fully recruited for the winter season 2024/25

Working for Mountain Heaven

We are now fully recruited for the 24/25 season

About Us

Mountain Heaven has been providing catered and self-catered skiing holidays in the French and Swiss Alps for 20 years. We are an independent family owned company who began in 2003 and have been hands on and passionate about what we do ever since. Our focus is La Plagne 1800 where we have chosen a handful of chalets all offering guests a warm and friendly service.

We value our resort staff, recognising they are the essential part of our business working as part of a great team to deliver unforgettable ski holidays year after year. We go to great lengths to ensure our staff have what it takes to fit into our friendly team, making sure they are dedicated, enthusiastic, professional and passionate about the mountains.

We are full members of SBIT and this means that all of our staff are recruited legally to work in France and are paid correctly under a Frenhc contract, we strongly suggest that you only take a winter sports job with a compnay who are members of SBIT 

Who we are looking for 

Dedication, enthusiasm, teamwork and fun are important to us, so we go to great lengths to find the right people to work in our professional, happy team.

 

 

 

 

JOB ROLES – WINTER 2024/25
 

CHALET HOSTS (Singles or Couples)  

Job Description

Cooking: We look for candidates either with previous professional catering experience or have completed a cookery course. You will be expected to provide quality homemade breakfasts, afternoon tea including cakes and a three/four course evening meal to guests.

Customer Service: Providing excellent customer service putting the guest at the heart of everything you do. The role entails strong customer interaction throughout the week to ensure the guests feel welcome and thoroughly enjoy their stay.

Cleaning: You must maintain a spotless and presentable chalet throughout the week which includes daily cleaning of communal areas and bedrooms on working days. You will deep clean the chalet during changeover day. Chalets cleanliness is regularly monitored.

Flexibility: Your typical work morning involves starting at 7am to serve breakfast at 8am. Afterwards, you will prepare afternoon tea and the evening meal, as well as clean the communal areas and bedrooms and maintain the hot tub if applicable. In the evening you will prepare a three course meal. Each day varies so we require strong flexibility and willingness, with some days requiring more prep and receiving food and linen deliveries etc.  

 

Experience & Requirements:

• You will have hospitality or customer service experience
• You have a natural ability to engage and talk with people, along with being a good listener.
• You must have an eye for detail and the ability to clean to a high standard.
• Excellent time keeping.
• Be able to complete weekly stocktakes online and be competent on email
• You should be physically fit with plenty of enthusiasm and stamina.
• Be able to problem solve and be able to work on your own catering for up to 8 people with confidence.
• Candidates with an EU passport or the right to work in France (CDS or CDS Pluriannual) will be given priority.
• Applicants will have a proven track record of relevant customer focussed experience and you will need to be an experienced chef or cook with relevant skilled work experience or have completed a chalet specific course such as Fresh Tracks Chalet Hosting and Cookery School (freshtrackschaletschool.com). You can be offered a role subject to successful completion of a course and references from tutors (Chalet Host Roles).
• You will complete a recognised food hygiene and allergens course prior to starting your role (all roles).

 

Self Catered Assistant 

Job Description

 

Role Definition : To be based in La Plagne 1800, Taking responsibility for the La Plagne Montalbert self catering operation and assisting in resort as directed by the operations team,

 

Responsibilities : 

• To contact all guests in the self catering operation in a timely manner pre arrival
• To ensure that all guest requests such as cots and highchairs are delivered to the correct apartments
• To change over the apartments in La Plagne Montalbert on a Saturday (with assistance if needed) and on a Sunday, to standards as set out by the operations team.
• To ensure that all maintenance issues that cannot be rectified in place are reported straight away and ensure that actions are taken
• To ensure that all keys are accounted for at all times
• To make sure that all linen is reconciled correctly for pick up and delivery
• To hold the resort phone for La Plagne Montalbert and deal with any resort enquiries by phone, message or email in a timely manner.
• To do bread deliveries, hot tub checks and chalet checks/clean up on hosts days off.
• To assist the resort helper in snow clearing
• To assist on delivery days and in chalets where needed
• To undertake any additional duties as set out by the operations team
• To be able to step in and work in a chalet alongside a host should operational needs dictate
• You will be working in catered chalets during the week to support the resort team

Experience & Requirements:

• You will have hospitality or customer service experience
• You have a natural ability to engage and talk with people, along with being a good listener.
• You must have an eye for detail and the ability to clean to a high standard.
• Excellent time keeping.
• You should be physically fit with plenty of enthusiasm and stamina.
• Be able to problem solve and be able to work on your own
• Candidates with an EU passport or the right to work in France (CDS or CDS Pluriannual) will be given priority.
• You will have a driving licence and at least 3 years driving experience
• Be able to complete weekly stocktakes online and be competent on email
• You will complete a recognised food hygiene and allergens course prior to starting your role (all roles).

 

Resort Assistant  
 

Job Description

 

Role Definition : To be based in La Plagne 1800 working as a member of the team, supporting days off, working in chalets where necessary, snow clearing and light maintenance.

 

Responsibilities : 

• Chalet changeover of the self catered unit in La Plagne 1800 and assist in other chalets on changeover day
• To do Bread Deliveries, Hot tub checks and chalet checks/clean up on Hosts Days off
• To clear snow where necessary around resort as directed by operations team
• To assist chalet(s) on delivery day(s) 
• To assist in chalets as directed by operations team
• To take the lead on any maintenance issues around resort and report back to operations team on any issues not rectifiable
• To take resort phone on one day of the week and deal with any general issues
• To visit any other resorts as directed by the operations team to carry out light repairs where necessary
• To be able to step in and work in a chalet alongside a host should operational needs dictate
• This is not an exhaustive list.

Experience & Requirements:

• You will have hospitality or customer service experience
• You have a natural ability to engage and talk with people, along with being a good listener.
• You must have an eye for detail and the ability to clean to a high standard.
• Excellent time keeping.
• Be able to complete weekly stocktakes online and be competent on email
• You should be physically fit with plenty of enthusiasm and stamina.
• Be able to problem solve and be able to work on your own.
• Candidates with an EU passport or the right to work in France (CDS or CDS Pluriannual) will be given priority.
• You will have a driving licence and at least 3 years driving experience
• You will complete a recognised food hygiene and allergens course prior to starting your role (all roles).
• You will have catering/kitchen experience.

Salary and Benefits all roles

• French working contract based on French minimum wage, dependent on hours allocated for position. (Mountain Heaven does not advise on any tax matters that may arise with working in France).
• Two days off per week ( can change on occasion to 1 full and 2 half days )
• Holiday Pay
• Salary paid in GBP (Note you will be on a French contract and pay taxes in France)
• Comprehensive staff training at the start of the season.
• Ski equipment.
• Uniform.
• Shared accommodation available if required at a reasonable cost 
• Food whilst on duty.
• Contribution to Ski Pass paid upon successful completion of season
• Contribution of travel to and from resort paid upon successful completion of season
• Assistance with all administration for visa and work permit applications (please note that as UK residents no longer have the right to work in France there are costs involved to the employee).

 

Working in France post Brexit

Whilst Mountain Heaven are looking for those with the right to work in France we will consider exceptional candidates with a proven track record in hospitality and experience of living away from home, this is a long process and there is no guarantee it will be successful, we will give support for the right candidate, but please see below for the process and be aware there are costs to you to complete this. Please be aware that this means you can only work the winter season in France and would not be able to work the following summer in France.

Please note this was the process for 23/24 and can change. We would of course update you should this happen and assist.

• Mountain Heaven applies for a work permit - we will apply for permission from the French authorities for you to work for us. 
• You apply for a long-stay visa - once your work permit has been approved, we will send it to you and you will need to make an application to the French embassy online in the UK, and book an appointment to visit them.
• You visit a TLS Contact center - you will need to go to an appointment with some supporting documents and hand over your passport for the visa to be issued. Either in London, Manchester or Edinburgh ( please note that this requires you to hand over your passport and you will not be able to travel for up to 3 weeks, Usually October/November).
• You get a medical certificate - this can be done either with your GP or online, when in France you pay to have this translated.
• Passport and travel - once your passport has been returned, you can travel to France for the season.
• Completing the winter season - you will be issued with a 3 month visa, and you will need to apply for its extension once you arrive in France (we will help you with this during training).
• Issue of your Titre de Sejour Saisonnier - once you have completed all of these steps you will be issued with a Titre de Sejour Saisonnier, which will allow you to complete seasonal work in France for 6 months a year for 3 years. You will need to travel to your local prefecture to collect and pay for this card. This will make it a lot easier if you choose to do another season in France!

 

How to apply 

If you would like to work with Mountain Heaven, please send your C.V along with a covering letter outlining why you think you would be suited to work for us and what you personally can bring to Mountain Heaven

Please provide a 5 day menu plan that you would be confident to cook for up to 8 guests, which should include a Vegetarian option, Breakfast and afternoon tea.

Please send the above to [email protected]

We look forward to hearing from you.

The Mountain Heaven Team

Cookery Courses that we recommend 

 

We are proub to be members of SBIT Seasonal Businnesses in Tourism