About us

Mountain Heaven is a family owned and operated Ski Company located in the French and Swiss Alps. Over the year's we've worked hard to deliver our ethos, which is to provide a quality, personal service which represents good value for money.

Being independent we bring our own personalities, experience and creativity to offer you a personal unique experience right from when you first book with us, being hands on its us you'll talk to on the phone and see on the slopes. We are just the right size to offer our guests a choice of resorts yet retain an in-depth knowledge of each chalet and a close relationship with all who work with us.

We strive to create an environment where there is something for everyone, whether that be a self catered apartment, to one of our catered chalets ranging from our classic through to premium and flagship chalets. Wherever you stay we want you to enjoy what we do as much as we enjoy being here for you. Please see "Our Story" for more details

We were recently a runner up in the recent Best Ski Tour Operator 2012 awards organised by ATOUT France and we are fully bonded by ABTOT for our customer's peace of mind, especially relevant in today's economic climate.

We have a best price guarantee so that if you find a similar holiday which is cheaper in the same resort (with a fully bonded company) then we will refund the difference and there are never any annoying extra charges or supplements.

All of our catered and self-catered accommodation is not only in snow secure resorts but either on or within minutes of the piste so there are no long walks and no need to wait for buses.

Our guests enjoy highly discounted equipment hire a free lift pass collection service and free airport/rail transfers for all of our catered chalets and in our self-catered apartments we now include a free bed make up service together with a final clean on departure.

For our catered holidays we have a selection for all budgets; however whatever type of chalet our guests stay in they will find its great food together with a selection of bottled wine and fully trained staff.

We have a number of great value traditional "Classic" chalets which include Chalet Soleil, Lupins and Zibeleine in La Plagne 1800; La Laiterie in Les Arcs; Chalet Louis in Courchevel Le Praz together with Chalet Aimee, Valerie, Christophe and Thomas in La Rosiere.

Our Premium chalets in France are The Penthouse and Chalet Chez Robert in La Rosiere,and Chalet Chamois D'Or in Morzine and our flagship chalets are Chalet Jardin D'Angele and Chalet Emilie in the wonderful village of Courchevel Le Praz.

For our self-catered holidays we specialise in high quality on/near piste apartments in La Plagne Montalbert, a traditional, authentic French village with rustic Alpine charm, La Rosiere, Courchevel Le Praz and in the timeless, picturesque village of Grimentz in Switzerland.

Our Story

We began in the French village of La Plagne Montalbert when our three children were very young. As a family we are passionate about the mountains and wanted to find somewhere we could enjoy year after year and to teach our children to ski. We eventually found Montalbert and knew we had found somewhere that would be special to us.

Looking to turn our passion and experience into a business we started a small company with just a handful of self-catered apartments. With much dedication and hard work we went on to develop a successful business and a loyal guest following. We slowly grew, venturing in to the catered chalet market stepping out of Montalbert and setting up in other parts of La Plagne. We have gone from strength to strength and today Mountain Heaven provides 14 catered chalets in 5 fantastic resorts. However we still retain our passion, personal service and core values.

Values

Mountain Heaven was born out of a love of the mountains. Our values are simple….. have you ever gone on a skiing holiday and wondered why the cost goes up and up? The extras from tax sejour, towels, cots, high chairs WIFI, and the list go on. At Mountain Heaven as part of our set of values includes all these in the price, so there are no annoying extras.

Independence

We own and run Mountain Heaven so we are an independent family operated company, involved in its day to day operation. It's us you will talk to on the phone and see in our chalets and the slopes. We are fully bonded with ABTOT which is important for us as an honest ethical company and for you as a customer so your money is fully protected. This gives you peace of mind knowing you are with a company that cares about how it operates and not just in the business to make a profit. Unlike many others we are not simply resellers of accommodation, we operate all of our own accommodation and know the ski resorts and accommodation / ski chalets intimately and have staff on hand to help you in each of the resorts.

Our Staff

We choose our staff very carefully, ensuring they have similar values to us, a passion for what they do a good strong work ethic, polite, courteous and professional with a good sense of humour, Above all staff that really care about our guests.

Good Times ….we work with others from local butchers, bakeries, grocers, wine merchants, ski schools, equipment hire shops and others working with the best so together we can make your stay with us a valuable experience you wish to share with us again and again.

We hope to welcome you soon!

Nick and Vicki Williams

Owners of Mountain Heaven Ltd